Showing posts with label internet. Show all posts
Showing posts with label internet. Show all posts

Saturday, May 10, 2008

Charter Cable and Internet




Charter Home Entertainment Bundle only $69.97/month (TV+ Internet+ Phone)


Charter Communications, a company on the cutting edge of digital entertainment and communications for the home.
Charter has a variety of special packages to offer customers for the best value in home entertainment.
Currently, we offer The Charter Bundle, which includes Cable, Internet and Phone for only $69.97 per month--this offers a savings of up to $600. With blazing fast download speeds, you can surf the web, listen to music, watch videos, play games, and do so much more in a fraction of the time. Also with Charter, you can get all of your services in a single package on one convenient bill.


Thursday, April 10, 2008

Yahoo Execs Launch and Move OpenX to Pasadena

Among the newest members of OpenX is Tim Cadogan. Congrats to Tim on joining OpenX. The company is moving from London to Pasadena to leverage students from Caltech.

Hopefully there will be some opportunities for others as well.

The advertising industry is becoming more and more competitive with new products being launched almost weekly.

The Los Angeles Times has a story this morning on OpenX.

From the LA Times April 10, 2008:

Yahoo alumnus to run Web advertising challenger

Tim Cadogan will be part of OpenX's relocation from London to Pasadena.
By Jessica Guynn, Times staff writer
April 10, 2008
SAN FRANCISCO -- OpenX marks the new spot for former Yahoo Inc. executive Tim Cadogan, who is taking over as chief executive of the advertising start-up and plans to move its headquarters from London to Pasadena.

Cadogan, 37, is a key hire for OpenX, which is backed by such prominent venture capital firms as Accel Partners and Index Ventures. He spent five years at Yahoo, most recently as a senior vice president.

He was instrumental in the launch of Yahoo's souped-up search advertising system. He joined from GoTo.com, which was renamed Overture Services Inc. in 2001 and bought by Yahoo in 2003.

Cadogan is one of a growing number of executives leaving the Sunnyvale, Calif.-based Internet company as it faces an unsolicited takeover bid from Microsoft Corp. He left Yahoo in February, despite being offered a promotion, a person familiar with the situation said.

Another recent departure: Yahoo Music executive Ian Rogers, who last week was named CEO of music start-up Topspin Media, which has offices in San Francisco and Santa Monica.

Former Yahoo executive James Bilefield, who was running OpenX, will take an advisory role at the company.

OpenX, which changed its name from OpenAds, is developing a free, open-source platform the company says serves more than 250 billion ads a month to 100,000 websites. The motto of the company, which targets small to medium-size publishers, is "Take control of your advertising."

"It's something I haven't seen before in advertising," Cadogan said in a phone interview from London.

It makes money by charging ad networks access to its community of more than 30,000 website publishers in more than 100 countries.

Like many advertising start-ups, OpenX is seeking to swipe some of the $40-billion Web advertising market dominated by Google Inc. It will have a tougher time now that Google has completed its purchase of DoubleClick Inc., which also offers software that lets publishers control when, where and how ads are served.

OpenX has raised $21 million in funding since 2007. Its new chairman, former AOL CEO Jonathan Miller, says OpenX can challenge larger ad networks by giving publishers more control. Miller helped prepare AOL to make the transition to advertising from providing dial-up Web access.

"OpenX shows how these kinds of models are scaling very differently than traditional models by leveraging the open-source community," said Miller, a partner in the Velocity Interactive Group. "This is a whole turn of the wheel in the industry."

The challenge proved irresistible to Cadogan, who has spent a decade helping shape the future of advertising, said Andrew Braccia, a former Yahoo executive now with Accel.

OpenX has three dozen employees, including 20 in London and a dozen in Poland. It plans to set up in Pasadena so it can tap Caltech's talent.

jessica.guynn@latimes.com

Thursday, February 14, 2008

AT&T Customer Support Experience

I must say that my experience with AT&T customer service leaves a lot to be desired.

Today I called customer service 877 722.3755 after navigating through all the menus and get through to a support rep. I could not understand a word they said and they asked me what my problem was and then they repeated it incorrectly.
I then proceeded to request onshore support, at which time the representative began laughing. I asked what is so funny? And they said, "that you asked for onshore support" I said I don't think that is funny, could you please get your supervisor on the line. I was put on hold for over 10min, and nobody picked up. This person should be dealt with. AT&T please start paying more attention to customer experience and satisfaction.
So I called back and navigated through the maze and spoke to another rep, who knows where this time same poor line quality, I asked for them to transfer me to onshore support, this rep proceeded to transfer me now questions asked. Apparently what is going on is that tier one is offshore and tier 2 is onshore, but I am not certain.

The rep proceeded to test the line and confirmed that there are problems, after a few minutes she got someone from dispatch who scheduled a call for Monday.
They also went on to say that there may be a charge for wiring issues. I'm certain it is not our issue as nothing has changed on our wiring and it works most of the time until it cuts out and the modem has to be rebooted to work. Perhaps the line signal is too weak or as the rep said there is too much line noise.

Considering that that company I work for has multiple DSL lines with AT&T they should not be playing these sorts of games with us.